Paladin Academy LLC is committed to providing high-quality instruction and personalized training experiences. Because we have no minimum class size, we will conduct any scheduled class—even for a single registered student. To respect our instructors’ time and preparation, we maintain the following policy regarding refunds, rescheduling, and transfers:
Refunds
Paladin Academy does not offer refunds for any training or instruction course if you change your mind, are unable to attend, or fail to appear. All sales are final.
Rescheduling
If you are unable to attend your scheduled course, you may reschedule to a future course date by providing written notice at least 7 days in advance.
- Email notice must be sent to: [email protected]
- Cancellations or rescheduling requests will not be accepted by phone or text.
Transfers to Another Person
You may transfer your course registration to another individual who:
- Meets all applicable prerequisites
- Is legally eligible to participate in the course
To do so, you must email us at [email protected] at least 7 days in advance with the following information: - Substitute’s full name
- Email address
- Phone number
If Paladin Academy Cancels
In the rare event that Paladin Academy cancels a course, all affected students will receive a full credit that may be applied to any future course of equal value. This credit does not expire and may be used at your convenience.