Paladin Academy LLC is committed to providing high-quality instruction and personalized training experiences. Because we have no minimum class size, we will conduct any scheduled class—even for a single registered student. To respect our instructors’ time and preparation, we maintain the following policy regarding refunds, rescheduling, and transfers:
Refunds
Paladin Academy does not offer refunds for any training or instruction course if you change your mind, are unable to attend, or fail to appear. All sales are final.
Rescheduling
If you are unable to attend your scheduled course, you may reschedule to a future course date under the following conditions:
- There are available spots in the class
- Your registration remains valid for one (1) year from the date of your originally scheduled class.
- You are allowed a maximum of three (3) rescheduling requests within that one-year period.
- All rescheduling requests must be submitted in writing via email to info@michiganpallc.com.
- Requests must be made at least 7 days prior to your currently scheduled class date.
- Rescheduling requests made with less than 7 days’ notice may be denied and counted as a forfeited session.
If the one-year period expires or all three rescheduling opportunities are used, the registration is considered forfeited, and a new registration will be required.
No-Show Policy
A no-show is defined as failure to attend a scheduled course without providing proper notice in accordance with the rescheduling policy.
- If you fail to attend your scheduled class without at least 7 days’ prior written notice, you will be marked as a no-show.
- A no-show will result in the forfeiture of that scheduled session and will count as one of your three allowed rescheduling opportunities.
- Repeated no-shows may result in the loss of remaining rescheduling opportunities at the discretion of Paladin Academy.
- If all rescheduling opportunities are exhausted or the one-year registration period expires, your registration is forfeited without refund.
Transfers to Another Person
You may transfer your course registration to another individual who:
- Meets all applicable prerequisites
- Is legally eligible to participate in the course
To do so, you must email us at info@michiganpallc.com at least 7 days in advance with the following information: - Substitute’s full name
- Email address
- Phone number
If Paladin Academy Cancels
In the rare event that Paladin Academy cancels a course, all affected students will receive a full credit that may be applied to any future course of equal value. This credit will expire at one year it may be used at your convenience within that time frame.